Freelance IT Field Support Technician Needed for a 3-4 month contract
Role of the consultant
Field Supporter - LA MUELA, ZARAGOZA, SPAIN
Need to have competencies
Work experience -technologies
Years of experience
Minimum 5 yrs
We offer to work in a global team with multiple cultures and to work with many aspects of IT.
You will get the chance of being exposed to a variety of different task for infrastructure projects.
You will be working together with the clients vendors, internal architects, Service Delivery Management and Subject Matter Expert colleagues in other departments in Global IT and you will be involved in the implementation, adoption and optimization of key services to end-users.
Furthermore, you will get the chance to engage with a large array of stakeholders also outside Global IT. All of this will happen in a professional, multicultural environment where the company values: Accountability, Collaboration and Simplicity are central to your success
You will be supporting users working in both main offices and major service site and you will provide support for end users as well as daily maintenance of the IT infrastructure.
On request you will also be supporting building and infrastructure projects in need for hands on at specific sites.
- handling of stock at ES-La Muela location and eventual swap stock at other ES sites for PCs plus accessories, tablets, mobile phones and take care of any reuse possible
- meeting rooms, printers, network/office patching
- create and maintain site specific documentation
- ensuring that sites are setup and maintained according to Global company standards
Through your engagement with local stakeholders, you will take pride in ensuring that the site is maintained and is up to company standards and you will closely communicate and collaborate with your responsible and colleagues in the rest of the IT organization to ensure follow-up and standard are matched.
On demand from building and infrastructure projects or the Operational teams you will be installing network devices and do service on servers.
You will proactively detect and report any issues with Infrastructure at local sites to the appropriate team or project to ensure that the sites within your responsibility are maintained and kept up to standards.
You will be part of a regional team that takes care of a cluster of sites and travel will therefore be required for doing normal operation and for project work.